Tuesday, August 2, 2011

Does Your Credit Card Make It Difficult?

I am happy to report that for the last several months, I have been paying my credit card off in full every month. However, and maybe I'm a weirdo, but I have a hard time paying a big lump sum of money all at once. For example, if I owe $500, it's easier for me psychologically to make two $200 payments and one $100 payment than it is to make one large payment of $500.

It's unreasonable, I know, particularly when I also know that I have been able to budget for the whole amount due. What can I say? At least I'm paying it all off.

Normally, my smaller payments work swimmingly. I make my smaller payments, my card's balance shrinks, and I finish the balance due off by the end of the month. However, a few minutes ago, I ran into a small snag.

My primary credit card is the Chase Freedom card because I like cash-back rewards combined with no annual fees. I made a small payment on 7/31, and I tried to make a small payment again today, but I received an error message that stated that I was unable to make my payment due to the fact that I had submitted another payment within the last three days.

I can't think of a good reason why Chase would implement this policy, other than they are trying to "catch" people, like me, who make smaller payments. While it's not a big deal for me not to be able to pay today (my billing period end date is 8/26), if I were facing this situation on the last day that payments were due (and thus, facing the prospect of getting charged interest on the balance carried), I'd be pretty upset.

The only logical reason I could give for Chase to implement this policy is that it must cost the banks something to send money to one another. However, Chase is my primary bank, so Chase is denying me the ability to move cash money from one Chase account to another Chase account! It's ridiculous!

Have you ever hit up against credit cards making it difficult to make payments, or otherwise hassling you in an (apparent) attempt to collect fees from you? How did you work it out?


Anonymous said...

How annoying!

My other thought is they don't want to accidentally double-charge people who only intended to make one payment but due to an electronic error of some sort they accidentally post payment twice.

Bryan said...

That's not a bad thought as far as a reason why they would have that policy. I suppose that if I paid twice, I'd be more irritated than not being able to pay at all. :)